Real People, Real Reviews
Prime customers have always been the best when it comes to communicating what makes Prime the best. Read what a few have said about their experiences at Prime. We think our customers are awesome!
Great experience! We would recommend purchasing from this dealership. The customer service was excellent and they made the buying process easy and worked with our means! We are very pleased with our new Tuscan limited.
Jess G on Cars.com
I came in after eyeballing a certified pre-owned 2011 Elantra online. I scheduled a visit online and headed down that afternoon to take a look. Was greeted at the door then set up with sales associate, Earl, who was courteous and kind. While I ended up being disappointed with the Elantra after I saw it in person, Earl quickly suggested an alternative, the 2011 Sonata, which had the same sticker price and was in far better shape. Excitedly, I jumped on the offer and drove off the lot the next day with the Sonata, receiving financing through Wells Fargo, a bank affiliated with the dealership, at an extremely low rate that matched that of my financial institution. Following my purchase, Earl continued to maintain communication with me and ensured that I was completely satisfied with my new car. It’s been roughly one year and my Sonata is still running great! Thanks a lot, Earl, for your great suggestion and customer support!
Michael on Google
I worked with Himi Raina at Prime’s Quincy dealership and was pleasantly relived how professional and honest he was. I dread walking into any car dealership and having to deal with some of the dregs of humanity that work for most dealers, but Himi and the entire Prime South crew were people I’d gladly return to in the future.
Vincent on Google
I just wanted to express my sincere thanks to Fred Hollis for making my experience in purchasing my 2014 Sonata so awesome. When I first entered Hyundai South I braced myself for the sales pitch, pressure and pushy salesman encounter. It so WASN’T the case. Fred is an amazing salesman who was friendly, knowledgeable and eager to please. Fred went out of his way to find my “now” newly purchased Sonata. I also want to thank Greg Howle for his experience and expertise. Fred went out of his way, locating the car I was interested in and answering all my questions.He was patient, pleasant and professional I love my new Sonata and couldn’t be happier! Thank you Fred, you are the BEST!!!! I would highly recommend this dealership and remember to ask for Fred Hollis, you won’t regret it!
IreneR on DealerRater
My sweetheart and I both needed new cars. I wasn’t sure what I wanted. We went to Prime Hyundai and Fred H. came out the door to help us as soon as we got out of our car. My boyfriend found what he wanted and got a great deal. Then Fred looked through the inventory to find me something in my price range. I test drove a few things, but the car I liked was a little more than I could afford. I was going to pay cash since a bad divorce a few years ago ruined my credit rating, then Wes the Floor Manager told me Rich the finance guy could help me with that. He got me a great rate. We bought 2 cars from Fred that day. He was friendly and considerate and listened to what we wanted. We left there with a stack of Fred’s cards to give to our friends. Since I work in customer service and talk to a lot of people, I have already recommended Prime Hyundai. So go to Prime and ask for Fred H!
Gail_17 on Edmunds.com
The best experience I have had in 30 years of car buying. Victor was no pressure, I had all my numbers going into the sale and transaction was smooth and under 90 minutes! My 2014 Sonata SE is my second Sonata and love it. Highly recommend Prime!
levine on DealerRater
We recently just bought a 2013 Hyundai sonata. its amazing. earl was excellent from the moment we walked in the door till he handed us the keys. earl walked us through all the features of the sonata and made sure we understood it al. earl made sure that we had everything we wanted or needed. any questions or comments he was able to answer any and all. we would definetley suggest the dealership to anyone. thanks for everything
Shawn on Google
I would like to take a moment and participate in this review. I would like to thank Fred H. for his continued Stella Customer Service skills that he presents. Fred sold me my Hyundai at Prime in Quincy. I received frequent calls from Fred asking how things are going with my vehicle and if there is anything I need assistance with pertaining to my car. Fred not only sold me my car, I feel that we have built an excellent rapport. Fred has provided me with telephone numbers to contact him if I have any questions or problems at all and is always attentive to any concerns or needs I feel I may have. I would like to say that is puts a smile on my face knowing that I have purchased a excellent car and that I’m also provided with such excellent service provided by Fred H.
boston2014 on Edmunds.com
I’ve been in the market for a new car for a while and had taken time to visit 10 or so dealerships on the south shore a couple months ago. Of them all, Prime Hyundai South was the only one I looked back upon recently as a pleasant experience. So when I finally sorted through my car options and chose the Hyundai, I knew where to go. Fred Hollis helped me from start to finish. Truly everyone I interacted with there was nice and straight forward. I really feel like they wanted me to get the car and financing which I felt comfortable with and was within my budget. Instead of continually requiring me to say no to this, and no to that like many dealerships do. They asked questions, tried to understand my needs, and then provided me with facts to make informed decisions. Greg Howle, the manager, checked in with me a couple times while waiting on different steps to be completed to make sure everything was going smoothly. He made sure the price I was quoted online earlier in the week was honored. Also they beat the financing APR my bank offered, giving me a very reasonable rate. At the end of the day, I drove out with a new car satisfied with the car and financing plan. I’m not sure what else you could ask for.
Brandon on Google
I had an excellent experience with Prime Hyundai South. From the initial email I sent online with my needs, to the follow-up call, to the in person meet & greet, to the final sale, I highly recommend this dealership to all. Those working at Prime Hyundai South are helpful, professional, and focus on the customer’s wants, needs, and expectations. Thank you to all for making my experience seamless and easy!
Lauren on Google